Last Updated: June 2026

Introduction

Maa Hospital ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services at Bhinmal Phatak Ke Paas, Raniwara, District Jalore, Rajasthan — 343040.

By using our website or availing our services, you agree to the collection and use of information in accordance with this policy. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our website.

Information We Collect

We collect several types of information for various purposes to provide and improve our services:

Personal Identification Information: Name, phone number, email address, and other contact details you voluntarily provide when booking an appointment or contacting us.
Medical Information: Symptoms, health conditions, or queries you share with us through our online forms are treated as confidential medical information.
Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
Communication Data: Records of correspondence if you contact us by phone, email, or WhatsApp.

How We Use Your Information

We use the collected information for the following purposes:

To schedule, confirm, and manage your appointment requests
To respond to your inquiries and provide customer support
To send appointment reminders and follow-up communications
To improve our website content and services
To comply with legal and regulatory obligations
To protect the rights, property, or safety of our patients and staff

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Healthcare Providers: With treating doctors and medical staff within our hospital for providing medical care.
Legal Requirements: If required by law, court order, or government regulation.
Safety Emergencies: When disclosure is necessary to protect the safety of any person.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses secure connections (HTTPS) and our database is protected with access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies

Our website may use "cookies" to enhance user experience. Cookies are small files placed on your device. You may choose to set your browser to refuse cookies. Note that some parts of our website may not function properly without cookies.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal obligations)
Withdraw consent for non-essential communications at any time

Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Hospital: Maa Hospital
Address: Bhinmal Phatak Ke Paas, Raniwara, District Jalore, Rajasthan — 343040
Email: info@maahospitalraniwara.com